EXPERIENCED GLOBAL IT SOLUTIONS

Tailored to Your
Needs

 

For over 35 years, Memofix has set the Gold Standard in IT services for OEMs and businesses with specialized hardware needs. Our comprehensive solutions are backed by a steadfast commitment to excellence. 

 

1Brand-agnostic solutions. We develop customized service models that integrate seamlessly with your existing systems.

 

2Certified quality. Our ISO 9001 certification guarantees stringent standards and continuous improvement through proactive data analysis and regular external audits.

 

3Worldwide support. With 24/7 availability, over 3,500 partners, 11 global locations, and certified international standards, we deliver seamless service across the globe.

 

Get a Free Assessment
World Map Infographic

Experience Worldwide IT Solutions

Customized for
Your Business Needs

 

No cookie-cutter solutions.
Our services are built for you.

Memofix handles the complexities of field service, depot repair, logistics, program management, and call center support, so you can concentrate on your core business.

 

 

 

 

 

 

 

Setting the Gold Standard

Our Holistic 360° Approach

 

Holistic (adj.) – from the Greek word "holos" meaning "whole," this approach considers all aspects of a system as interconnected and interdependent, understanding that all parts contribute to the overall success of the whole.

35 +

years of
experience

 

3500

employees & partners
worldwide

 

 

 

Every part of your IT infrastructure is interconnected. We take a holistic 360° approach, considering every aspect of your IT ecosystem to develop solutions that drive your success. Our expertise spans a wide range of hardware, ensuring we can support your IT needs across diverse industries and applications

 

  • Servers
    Our extensive knowledge of server hardware ensures fast, reliable service that keeps your critical systems running smoothly. Our server field engineers undergo rigorous training on the specific hardware they service, guaranteeing the gold standard of care.

     
  • Digital Signage
    From retail to financial institutions, we service digital signage across various sectors. Our field technicians are highly skilled in all aspects of digital signage hardware, minimizing downtime and maximizing the impact of your marketing efforts.

     
  • PCs & Printers
    We service all major brands of notebooks, desktops, printers, tablets, and other peripherals. Our technicians are thoroughly vetted and trained to ensure comprehensive expertise in every product we handle.

     
  • Lockers
    Our team is equipped to handle both installation and repairs for consumer delivery lockers, ensuring smooth and timely customer pickups.

     
  • Custom Hardware Solutions
    We're not just limited to traditional IT hardware. Our capabilities extend to various industries and specialized equipment. Whether it's wind turbines, CNC machines, or even electric scooters, if it has hardware components, Memofix can help.

 

Learn more about our Holistic approach to IT hardware solutions.

 

 

 

Global Reach

 

Your business knows no borders. Neither do we. With a strong foothold in North America and a global network of trusted partners, we deliver consistent, high-quality IT service wherever you do business. One point of contact for all your IT needs – no matter where you are.

 

Whether your operations span across continents or are focused on a specific region, our approach is the same, ensuring a seamless experience for your customers worldwide.

 

 

Trusted Partner Network

 

Our extensive network of carefully selected partners extends our services globally. We work exclusively with partners who share our commitment to operational excellence.

 

Learn More About Our Global Partners

Global Graphic

Focused on Your Success

Understanding, Process, Measurement, Ownership

 

Your success is our mission. We begin with a thorough assessment of your IT needs, develop efficient processes, measure outcomes, and constantly strive for improvement. We own any challenges, responding quickly to ensure your complete satisfaction.

 

Build Your Custom Solution

FAQ

 

What types of businesses does Memofix typically serve?

Memofix primarily serves Original Equipment Manufacturers (OEMs) and enterprises with specialized IT hardware needs across various industries and sizes.

 

What kinds of hardware can Memofix service?

Memofix can service a wide range of hardware, including:

  • Servers
  • Digital signage
  • PCs and printers
  • Smart lockers
  • Custom hardware

 

What sets Memofix apart from other IT service providers?

Memofix stands out for our ability to develop customized service models that adapt to existing systems, certified quality under ISO 9001, and 24/7 worldwide support network.

 

In which countries or regions does Memofix operate?

Memofix has a strong presence in Canada, with 11 global locations and a network of over 3,500 partners worldwide, allowing us to deliver seamless service across the globe.

 

What specific IT services does Memofix offer?

We offer a wide range of IT services including break fix field service, installation services and related project management, IT asset disposal, depot repair,  warehousing & logistics, program management, and call center support. WE can wrap these services into your choise of customer service model, be it advanced exchange, repair and return, fulfillment and destroy in field, empty box, etc.

 

Can Memofix develop a custom IT solution for my business?

Yes, Memofix specializes in developing IT solutions tailored to the unique needs of each business, avoiding one-size-fits-all approaches.

 

Does Memofix provide ongoing support after implementing a solution?

Absolutely. Memofix is committed to your success, providing ongoing support, monitoring, and continuous improvement even after your solution is implemented.

 

How does Memofix ensure the quality of service from its partners?

Memofix carefully selects its partners, choosing only those who share our dedication to operational excellence and high-quality service.We also continuously monitor them through reporting  and continuous grading of their work.

 

If I have multiple locations, can Memofix support them all?

Yes, Memofix's global reach and network of partners allows us to provide consistent, high-quality service to all your locations, regardless of where they are in the world.

 

What do your services cost?

The cost of Memofix services varies depending on the specific services you need and the size and complexity of your project. However, Memofix is committed to providing competitive pricing and value for your money.

Read More +